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Holuwayfor Hosts

For hotels

Hotel software your front desk learns in a morning

Today, the room calendar, walk-ins and phone bookings, check-in, folios and housekeeping in one workspace, with a role for everyone at the property.

Stays Today in Holuway: arrivals, departures and guests in house, with what needs the desk first, occupancy tonight and money due.
Real screens, sample dataReal Holuway screens, captured from the app with a sample company: Harbor Light Inn in Galveston, Cypress Creek Cabin in Wimberley and Eastside Loft in Austin.

01 · The desk

Start every shift with what needs you

Today lists arrivals, departures, stayovers and guests in house for the property's day, and puts the exceptions first: rooms to assign, arrivals whose room is not ready, money owed, late arrivals and requests to answer.

  • Auto-assign rooms of the booked type, and see what it could not place
  • Occupancy tonight, money due today, ADR and RevPAR
  • Check in, check out, mark a no-show or reinstate it

02 · The tape chart

Every room, every night

The calendar places each stay in its room. Drag it to another room of its type, drag an unassigned stay onto a room, or drag either end to change the dates. Holuway checks every change before it saves, and you can undo it.

  • Day, week and month zoom, a grid or a list
  • Out of order blocks, with what is left to sell per room type
  • Keyboard: arrows between stays, M to move, D to change dates
The Stays calendar in Holuway: every room of Harbor Light Inn by night, with each stay as a bar named for its guest and source, rooms out of order and stays that still need a room.
Real screens, sample data

03 · The team

A role for everyone, and nothing more

Job presets give the front desk, housekeepers, the housekeeping supervisor and the revenue manager what their work needs. A housekeeper sees her rooms on her phone, and the desk works the desk.

  • Front desk, housekeeper, housekeeping supervisor, revenue manager
  • Every change recorded in the activity of the reservation

04 · Direct bookings

Fill rooms without paying for it

Your hotel gets its own website with booking direct, on a Holuway address or your own domain. Bookings from it, from the desk, the phone and email carry no Holuway commission.

  • Instant confirmation once card payments are on
  • Extras offered while booking, and promotion codes
The booking engine settings in Holuway: instant confirmation, extras, promotion codes and house terms, with a readiness checklist.
Real screens, sample data

Not in Holuway yet

Said plainly, so you can plan around it.

  • Card readers at the desk: you record payments taken on your own terminal on the folio.
  • Door codes and lock integrations: the key step of check-in is a note today.
  • Importing reservations from another system: calendars sync by iCal, reservations are entered in Holuway.
  • Live partner channels: they open as each partner certifies Holuway.

Commission only when Holuway brings the guest

Bookings you bring cost no commission: your website and booking engine, walk-ins, phone and email bookings, and your own channels. Holuway charges a commission only on bookings from the Holuway marketplace, and the guest pays no service fee.

Bookings you bring

No commission

Your website, booking engine, desk, phone and email.

Bookings from other channels

No Holuway fee

A channel's booking carries that channel's own commission, never Holuway's.

Bookings from the Holuway marketplace

12% on Free, 12% on Pro, 12% on Business

Taken from the payout of each booking, refunded in proportion with a refund. No guest service fee.

Spaces marketplace bookings: 12% on Free, 12% on Pro, 12% on Business.

Card money you take for your own bookings through Holuway carries no Holuway fee.

Card processing (2.9% + $0.30 for standard US cards) is charged by Stripe to your own Stripe account.

Questions, answered

How many rooms can a hotel have on Holuway?

There is no room limit. The paid plans are priced per bookable unit, with lower prices per unit as the count grows.

Can the desk take a phone booking without a guest account?

Yes. A guest needs only a name; phone and email are optional. The reservation is recorded as made by staff, by phone, and carries no commission.

What happens to a room after checkout?

It is marked dirty and a departure clean appears on the housekeeping board, where it moves through cleaning and inspection back to ready.

Does it run the night audit?

Holuway recognises each night's room revenue and lists the exceptions for a business date in its engine; the screen for it is being built. The desk works on the property's own clock today.

Open your desk today

Create your account, add your property and its rooms, and take your first booking. The core is free and needs no credit card.

  • Front desk and calendar

    A hotel front desk with Today, a drag-and-drop tape chart, walk-ins and phone bookings in four steps, check-in and check-out, and the property's own business day. Free on every plan.

  • Housekeeping

    A housekeeping board from dirty to inspected, checklists, priorities and assignments, and a phone view for housekeepers that keeps working offline. Departure cleans created at checkout.

  • Revenue and pricing

    Revenue management for hotels and rentals: a rates and availability grid with restrictions, derived rate plans, pricing rules inside your floors and ceilings, promotions and explainable rate recommendations.