Front desk and the room calendar
Today puts what needs the desk first, the calendar shows every room every night, and a walk-in or a phone call becomes a reservation in four steps. Free on every plan.
A phone booking
A caller wants two nights from Friday. This is the whole booking at the desk.
Choose the nights and the party, and mark the booking as a phone call, an email or a walk-in.
Rooms free on every night show with their housekeeping state; choose one or assign later. Restrictions such as a minimum stay are checked as you go.
Find a returning guest by name, phone, email or reservation number, or add a new one with only a name. Holuway warns about a likely duplicate.
Pay at the property or record a payment taken already, then create. The confirmation email waits 90 seconds so an undo stays quiet.
Step 1 of 4
Real screens of Harbor Light Inn, a sample hotel. Names, rooms and figures are sample data.
01 · Today
Arrivals, departures, stayovers, guests in house, the day's bookings and cancellations, for the property's own day wherever you sign in from. Needs you first lists what blocks the day.
02 · The tape chart
Every room by night, each stay a bar with its guest and source. Drag to another room of its type, onto a room when it needs one, or by either end to change its dates. Holuway checks the change first and offers an undo.
03 · Check-in and check-out
Check-in confirms the room is ready (or records why it is used anyway), the payment, and that a photo ID was seen, never its number. Check-out settles the balance or leaves it owed, and sends the room to housekeeping.
04 · The reservation
Overview, folio, guest, messages and activity, with the source and economics: gross, taxes, channel commission, Holuway's fee and your net revenue.
Said plainly, so you can plan around it.
No. Today, the calendar, reservations, desk bookings, check-in and check-out are part of the free core on every plan.
Yes. Every move or date change on the calendar can be undone from the notice that confirms it.
Yes. The new reservation drawer opens as a full-height sheet on a phone, and the screens work at phone widths.
Create your account, add your property and its rooms, and take your first booking. The core is free and needs no credit card.
A housekeeping board from dirty to inspected, checklists, priorities and assignments, and a phone view for housekeepers that keeps working offline. Departure cleans created at checkout.
Guests pay by card when they book, the folio holds every night, tax, extra and payment, and payouts reach your own Stripe account. Desk payments recorded, corrections as reversals.
Hotel software with a front desk, a drag-and-drop tape chart, walk-ins and phone bookings, folios, housekeeping, rates and a booking engine. A free core and no commission on direct bookings.
